Customer Testimonials in Fort Worth, TX
Bought a used Audi from here and worked with Ben Morales. Ben was extremely professional, attentive, and very knowledgeable. Excellent service. If I didn’t live in California, I’d likely buy from them again! But Ben even helped with shipping my car!
Had a great time working with Ben. He made the buying process smooth, was very accommodating, answered all my questions honestly, and I never felt rushed/pushed. I would recommend him and the dealership to anyone I know looking for a Porsche.
Frain Salazar is absolutely worthless. In his initial response to me he used a lot of words to say that my issue was not his job and he basically just doesn't care and referred me to PCNA. They did then have to inform him that it is his job and he does in fact have to care. We are at the time that I was initially quoted 6-8 weeks and I still can't even get any more of an answer other than basically, I don't have access to those records and can't give you any actual ... Read More DealerRater - Jun 13, 2025
I went in to purchase some parts for my 991 and Kyle was very helpful and knowledgeable. I would definitely recommend anyone needing parts or service visit Autobahn Porsche.
(BUYER BEWARE)
If I had to do it all over again I would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, and when before I would receive a response from Finance (Frain Salazar) or the General Manager (Jim Morrison), now it's nothing.
Purchased a CPO 2021 Porsche Cayman T from Autobahn in Oct 24. When I received the car in Virginia, purchased it from out of state, it had body damage that the shipper noticed but Autobahn didn't. Called and after 2 weeks of ... Read More DealerRater - Jun 9, 2025
Very straightforward and easy to work with. Communications around tariff issues could have been more timely.
David Morrison did a super job to pivot me into a great deal and transition into the EV Macan. I can't say enough about how his follow through was after the sale. Thank you
Jackson was awesome and made the process so easy and fast from start to when I picked up my car.
Had immediate assistance with salesman and good communication with salesman and sales manager. Follow up was complete and above and beyond.
Just bought a CPO Taycan from Autobahn, specifically with Ben Morales. The process was more or less smooth and I have little complaints about the inquiry process, but little complaints still mean that there are things that should be worked on at this dealer and by Ben Morales.
I won't get into too much detail, but to sum it up, fees are not transparent, at least not until you can get a hold of the manager. The salesmen should be working harder for the customer and following through with what they say. Too many things said but not enough ... Read More DealerRater - May 13, 2025
I drove all the way from Houston to purchase my next vehicle. Ben handles the whole experience from start to finish in the most professional manner l have ever experienced!! Autobahn Porsche is the Standard that all others should follow!!
I drove 4hrs from Houston to buy my 911 & the drive was worth it, Ben M. was very helpful & honest and made my purchase smooth & easy. We got some merchandise gifts for the purchase as well which was a nice treat, I would return again or recommend them to my friends/ families.
The level of professionalism and customer care was top tier. My wife and I were so happy to have found our dream car here.
Easy to work with. Straight shooters. Very happy with the transaction and would buy from them again.
Excellent purchase experience. No tactics, no pressure. Precise, direct communication. Great follow-up. I will absolutely purchase with Jackson and Autobahn again.
I purchased my new Macan from Oliver and it was a great experience. He was very professional and easy to work with.
Tony, Trent, Hunter, and Alexa all handle different departments, but work together to make the perfect dealership experience. I really appreciate Autobahn Porsche in Fort Worth!
Autoban Porsche always provides excellent service. My service manager, Justin Weaver , explains in detail what service I am needing and then when completed, he goes over every detail. He keeps me updated throughout my service process. I always feel confident that the service is done right.
It is my pleasure to give well deserved, special recognition to David Morrison, the FTW Porsche General Manager.
David has shown his leadership and outstanding customer service qualities many times since he came to the Porsche dealership.
He has always been a great listener and goes beyond the call to provide excellent service in all capacities.
David, is the type person , who exemplifies high character, he is a great husband, father, and leader of the Fort Worth Porsche dealership!
My wife and I will always be loyal customers and that loyality comes nature in the way David sincerely cares about ... Read More DealerRater - Apr 10, 2025
Came to buy part the other day. They are very knowledgeable about the part I was looking for.
Salesman been Oliver Holliman was very knowledgeable and friendly. Made the transaction as smooth as possible.
Porshe Autobahn Wanted to express Total satisfaction They Always take the High Rd for thier customers, I have a 15 yr relationship with AutobahnPorsche,,David Morrison Gm,Russell Service Mgr,Anthony Parts Mgr outstanding customer service, aswell my service advisor Alexa Rodriguez,. First rate Porsche Mechanics Alfredo for example follow up bye Jeff shop Foreman ,Will always use for my 911 4s no other then Autobahn Porsche Fort Worth Tx Thanks for another great experience!!
I had an outstanding experience working with Jackson Owens, my sales rep, and David Morrison, the GM, at Autobahn Porsche Fort Worth. Jackson was incredibly attentive and knowledgeable, making the car-buying process seamless and enjoyable. He listened to my needs and made sure I found the perfect Porsche for my family. David was even more impressive - he ensured everything went smoothly, answered all my questions, and made me feel valued as a customer. Their professionalism and commitment to excellence made this one of the best car-buying experiences I’ve had. I highly recommend the entire team to anyone looking ... Read More DealerRater - Mar 28, 2025
Oliver H made buying my first Porsche super easy! It was such a simple process. He grabbed the keys for every car I wanted to look at helped me decide between options I was unfamiliar with. I bought the exact car I wanted. I highly recommend Autobahn Porsche Fort Worth. Great Experience. Ask for Oliver !
We would not have our new truck had it not been for Garry McAdams assisting us. He was helpful and answered all our questions. Great asset to Autobahn FTW.
Awesome dealership. Not high pressure. Great people! My salesman, Oliver Holliman, was great. Very friendly, knowledgeable and professional.
I am submitting this review to express my great gratitude to the OUTSTANDING staff at Autobahn Porsche Fort Worth, particularly David Morrison, Andy Owsley, Christopher Phillips, and Hunter Hoffman.
Let's begin with Andy. My Cayenne required service, and I could not attend due to military duty. However, Andy personally ensured all necessary services were accomplished with detail, perfection, and completeness. He left his card for me and encouraged me to contact him to discuss the work or any other questions I had. Andy was thorough, and his wealth of knowledge of Porsche vehicles is impressive. Couple that with his ... Read More DealerRater - Mar 8, 2025
I am thrilled to share my outstanding experience with Autobahn Porsche Fort Worth, where I recently purchased a brand-new Porsche Macan. From the moment I stepped into the dealership, I was treated with exceptional service, professionalism, and a genuine passion for the Porsche brand.
The entire team at Autobahn Porsche Fort Worth went above and beyond to ensure that my car-buying experience was nothing short of extraordinary. Their knowledge, expertise, and attention to detail are truly impressive, making me feel confident in my purchase decision.
Oliver Holliman is an outstanding sales representative who exceeded my expectations in every way. His ... Read More DealerRater - Feb 28, 2025
First the positives: The salesperson was responsive to my communications. They offered a good deal on a certified Porsche. The dealership provided free transportation to and from the airport. Nice, clean facility.
The negatives: The vehicle was not in the condition I was led to believe. As I traveled many miles to purchase it, I asked for a thorough and comprehensive examination of the cosmetics before I arranged a full day of travel. Multiple requests were made to do this. I was assured one blemish would be rectified.
Upon seeing the vehicle it was clear there were several defects that ... Read More DealerRater - Sep 28, 2024
Still have not received out of state plates and registration for my Cayenne after 4 months. Salesman has not provided requested complete service history. I had higher expectations from a Porsche dealership.
Every one was nice and my stuff ready when they said they would. My advisor was great
Andy and "the guys" always make it a pleasant experience. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner.
Great service from Justin, as usual. Work was completed as requested and on time. Thanks.
Both Andy and Justin are just amazing. Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team!
Fantastic service on my last visit to the dealership! Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great customer service and my Panamera was ready to go earlier than expected!
We really enjoyed our visit and acquisition process at Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more than we expected on the drive home and I actually dont miss my 911 and 4xe - yet. We are so thankful for the team taking care of us in such thoughtful ways, especially our kiddos. We will be sure to return for the next vehicle as well as any service.
Ease of appointment, courtesy, no sales push, very clean, excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home.
Chris and the loan officer were able to get everything under my name. Thank you Porsche. Looking forward to make more purchases. thank you
Bob Hall was stellar to work with from when I 1st leased my 911 in 2020 all the way through to me purchasing it just this April 2023- He made it Easy, Quick and simply a solid, personable Guy to work with. Met Robear Hicks in Financing when closing the 911 Purchase and he too was 1st class- Knows is stuff, great recommendations and very Quick Both Dudes are an Asset and represent Porsche w/ Perfection!
Zach was extremely professional and friendly! He kept me updated throughout the entire process & really explained everything that needed to be done so I could understand it. Highly recommend!!
We upgraded our 2019 Cayenne with a 2023 Cayenne Coupe. Zoran Gutic helped me with the order, and I couldn't ask for a better experience. Trenton Schffler is very knowledgeable with the specifics of the car.
On time friendly good communication during service and when done that is all for now.
Ready for me at my scheduled appointment Jason gave me the details and estimate of time it should take and with note a little slower due to the bad weather start. Everything was ready when expected and at agreed upon estimate. Jason is always professional and respectful of my time. Jason also very smart about the product and cars.
Great service from the whole service team! Accurate and timely communication from Andy throughout; especially appreciated the service tech video of findings! Andy even helped me move things from the loaner back to my car to get me on the road! Always know that the car is in good hands!
Had an appointment and it could not have gone any better. Andy took care of everything perfectly.
Typical visit to Autobahn Porsche for a service, quickly checked in, everything was explained, and on my way out of their way until the car was ready. This visit, I arrived without a loaner reservation to find the car required additional scheduled services that meant a longer wait than anticipated. No loaners were available so I asked about a local rental car. As they were giving me directions, someone returned a loaner early, the service writer made that available and I was able to reach my appointment on time.
I finished my appointment about three hours later, just as I ... Read More DealerRater - Mar 19, 2023
The service team is first class. Andy and Justin made sure I was kept up to date on each phase of the service while I waited.
See Andy he is amazing. Smooth transition car was in perfect condition and work was completed on time!
VERY PROFESSIONAL IN ALL ASPECTS OF MY EXPERIENCE. Knowledgeable and friendly. Great employee. Very helpful.
I couldn't believe it! I called on a Wednesday to schedule a service visit and whoa!, there was an opening the next day. I spoke to Zack about the needed service, he answered all of my questions and the service appointment was scheduled. Zack called me several times keeping me apprised of timing and when I could pick my car up. Autobahn just continues to exceed my expectations - and three cheers to Zach and the Service Department.
Autobahn Porsche is simply the best for all service. Attention to detail and care for owners is unmatched. I highly recommend them.
Justin and Jeff have been very accommodating regarding my Taycan's long period of inactivity.
Autobahn Porsche in Fort Worth is truly world class. Our family has been buying, trading, and servicing our numerous vehicles with Autobahn for over 25 years. Bob Hall and Zoran Gutic make Autobahn Porsche the absolute Best-in-Class. I have recommended many friends and acquaintances to them. They have also been consistently very pleased and well taken care of. Autobahn Porsche truly values long term relationships. They have earned my highest recommendation. So thankful to have Autobahn in Fort Worth.
The service writers are very good at letting you know what services you need and following up with you.
Always a great experience. Never been disappointed with the way the service reps have communicated with me to find a solution to our needs. I’m always grateful they seek to minimize the total costs.
Zach Delgado was great to work with! I appreciated his attentiveness and communication style. We had an excellent experience.
Zach Delgado was very helpful and explained everything to me before the service. He also kept me up to date on the timing.
Very helpful service staff and excellent service. They don't try to oversell, but insure the car gets what it needs.
Excellent experience with the service manager and service technicians! Efficient and thorough as well as friendly!
Always fantastic service at Autobahn and Justin is simply the best Service Rep you can have. His knowledge of Porsche is unmatched!
I love how this place has the same service text each time I go in
My first two Porsches came from Park Place. This is my first from Autobahn and it will not be my last! I was well taken care of by Trenton every step of the way. This entire process took place over months and I was regularly notified of changes and updates. He was very patient with my numerous questions. I am a former franchised dealer and Autobahn took care of me the way I wanted my customers taken care of.
Every service experience I have at Autobahn is professional, timely and complete. They provide better service than any other dealership I have ever used.
Autobahn Porsche always does a great job and the guys that work there are conscientious.
very accommodating and attentive to my needs regarding both the detail as well as my need to get to and from the office on the day of service.
Very courteous and provided professional and prompt service. Nice waiting area with comfortable facilities and refreshments.
After catastrophic chassis failure due to tire blowout Andy called Porsche Connect for a tow. After a three hour wait the tow truck hadn't show up, Andy called Porsche Connect again. They put him on hold for 30 minutes and he hung up, then took matters in his own hands and called an alternate tow truck company, who showed up after 30 minutes. In the meantime, my wife had to wait in the car for 4 hours. I never expected poor service from Porsche Connect but Andy followed the situation and corrected it. This is the type of service that brings customes ... Read More DealerRater - Dec 7, 2022
Everything was handled as I proposed, the salesman spent time explaining the cars functions. That is all i have to say.
Excellent service! I appreciate Porsche autobahn getting my car in and serviced quickly and efficiently. Everyone from Dana making my appointment, to all of the guys at the service center did a great job! I appreciate their help!
I had my care towed there Sunday evening. I received a call from Eric first thing on Monday. The issue was still under warranty and I picked up the car at the end of the day. I don't see how things could have been better.
Autobahn always good service Great staff with attention to detail. Justin, my service coordinator, Very accommodating to my needs highly recommend
Very smooth and easy service , Shuttle ride prompt and pleasant. Service writer informed and confidence inspiring.
Service department personnel are super nice and easy to communicate with. Not having a service car when your car is kept overnight is very inconvenient but I realize the shortage of vehicles is the problem
Good quick service. Pleasant service tech. Nice waiting area. The cars in the showroom were all very much overpriced, but that’s just the way it is anymore. I was told waiting list for new 911’s was 2-3 years out so I’ll be looking for a different brand of sports car.
Great service! Appreciate the courteous staff and clean dealership.thank you for working me in with tire issue.
Very efficient dealership, clean, easy to get to, have been coming here since I moved to DFW
There is a certain level of service one expects when purchasing a $100k car. This service department fell very short of that expectation. I recently have been on a desperate quest to schedule a service for my panamera, but was denied service not once but twice. I require a loaner car, as I have kids and a job, and had to make a service appointment a month in advance. Not once but twice!! my service was canceled the morning of due to no loaner available. The second cancellation came after confirming the appt the day before. They had a month ... Read More DealerRater - Oct 14, 2022
Autobahn remains my trusted source of information and executor for all my extensive Porsche needs.
Great service is what is expected from Autobahn. They have never let me down. They are professional and take care of the needs of their customers
They do everything right the first time. Excellent communication. Excellent customer service. Ready when they said it would be ready.
The service staff at the Autobahn Porsche in Fort Worth are second to none. They are efficient and friendly. I have been going to there for many years and the service has been always excellent. Even the service manager, Zach Walker took my Cayenne to be wash.
Service was performed timely with great communication on status updates with timely drop off and pick up.
Excellent buying experience. Very pleased with the entire process. Great communication and follow-up. White glove service!
Service was much faster than expected. As always prompt, polite and honest! Thank you, Bill Evans
Zach Walker and his service team are always nice to work with. Justin Weaver was very professional when I brought my wife's Macan in for service. Zoran Gutic, the GM, even came by and asked if I needed anything while I was waiting. Top notch Porsche dealership.
First time in since we bought car. Was what we expected; top notch and personable.
Scheduled an appointment to change the oil. Met me in the driveway to gather information. Texted me while I was sitting in the lounge to determine if I needed anything else. Talked to the advisor when I paid to determine what other maintenance was required on the care in the upcoming year. He provided me with the information I needed.
I wish to send a call out specifically to the young man who offered to wash my Boxster. following a visit for state inspection. I asked this fellow if he could polish the inside of my plastic rear window, instead. I went to the trouble of taking the car to the detail shop for the required materials, and promptly returned the car to me. Great customer service!
Everyone at Autobahn Porsche was friendly, professional, and knowledgeable. I am very happy with the service provided.
They were welcoming and customer service friendly. Attitudes were inviting. That’s a big plus for me.
Genuinely friendly service. Service reps and service manager listen to everything about my concerns. They were quick to solve problems.
Everyone at Autobahn Porsche was friendly, professional, and knowledgeable. I am very happy with the service provided.
The service was great, car was returned clean and with a smile. You should improve your loaner car fleet as there doesn't ever seem to be any available.
Very pleased with the courteous service here. They were easy to contact and set up my service, got in quickly and am happy with the quality of work.
Easy & quick scheduling, attentive, knowledgeable service. We appreciate the professionalism exhibited & look forward to completing the service needed when parts are available.
I brought the Cayenne in at 8:45 am to get the blower motor replaced. Andy checked it in, and in a little over an hour it was repaired, washed, and ready to go! Great service!
Great response to our concerns ! We appreciate everyone's help and wonderful to have the car back washed and clean.
Great service team. Very happy with the experience there. Will certainly go back when I need another service
Service appointment went as promised. Everyone was friendly and courteous. Car was returned washed and cleaned inside
The service is outstanding! The advisor are friendly and knowledgeable about the car. Very detail.