Customer Testimonials in Fort Worth, TX
Every one was nice and my stuff ready when they said they would. My advisor was great
Andy and "the guys" always make it a pleasant experience. Whether the appointment is urgent (flat tire) or scheduled they are quick to take care of the problem in a kind and efficient manner.
Great service from Justin, as usual. Work was completed as requested and on time. Thanks.
Both Andy and Justin are just amazing. Super customer service every time. I enjoy going to Auto Bahn because they are so good to me. Highly recommend AB and the great service team!
Fantastic service on my last visit to the dealership! Met me right when I drove up, knew what I was there for & let me know if they saw anything else of concern - they would let me know. Great customer service and my Panamera was ready to go earlier than expected!
We really enjoyed our visit and acquisition process at Autobahn Porsche of Fort Worth with Chris, Kris, Robeare, Hunter and our favorite GM from DE! It was such a pleasant visit! The Cayenne is more than we expected on the drive home and I actually dont miss my 911 and 4xe - yet. We are so thankful for the team taking care of us in such thoughtful ways, especially our kiddos. We will be sure to return for the next vehicle as well as any service.
Ease of appointment, courtesy, no sales push, very clean, excellent amenities with snacks and drinks. Time of service as promised and clean car to drive home.
Chris and the loan officer were able to get everything under my name. Thank you Porsche. Looking forward to make more purchases. thank you
Bob Hall was stellar to work with from when I 1st leased my 911 in 2020 all the way through to me purchasing it just this April 2023- He made it Easy, Quick and simply a solid, personable Guy to work with. Met Robear Hicks in Financing when closing the 911 Purchase and he too was 1st class- Knows is stuff, great recommendations and very Quick Both Dudes are an Asset and represent Porsche w/ Perfection!
Zach was extremely professional and friendly! He kept me updated throughout the entire process & really explained everything that needed to be done so I could understand it. Highly recommend!!
We upgraded our 2019 Cayenne with a 2023 Cayenne Coupe. Zoran Gutic helped me with the order, and I couldn't ask for a better experience. Trenton Schffler is very knowledgeable with the specifics of the car.
On time friendly good communication during service and when done that is all for now.
Ready for me at my scheduled appointment Jason gave me the details and estimate of time it should take and with note a little slower due to the bad weather start. Everything was ready when expected and at agreed upon estimate. Jason is always professional and respectful of my time. Jason also very smart about the product and cars.
Great service from the whole service team! Accurate and timely communication from Andy throughout; especially appreciated the service tech video of findings! Andy even helped me move things from the loaner back to my car to get me on the road! Always know that the car is in good hands!
Had an appointment and it could not have gone any better. Andy took care of everything perfectly.
Typical visit to Autobahn Porsche for a service, quickly checked in, everything was explained, and on my way out of their way until the car was ready. This visit, I arrived without a loaner reservation to find the car required additional scheduled services that meant a longer wait than anticipated. No loaners were available so I asked about a local rental car. As they were giving me directions, someone returned a loaner early, the service writer made that available and I was able to reach my appointment on time. I finished my appointment about three hours later, just as I ...
The service team is first class. Andy and Justin made sure I was kept up to date on each phase of the service while I waited.
See Andy he is amazing. Smooth transition car was in perfect condition and work was completed on time!
VERY PROFESSIONAL IN ALL ASPECTS OF MY EXPERIENCE. Knowledgeable and friendly. Great employee. Very helpful.
I couldn't believe it! I called on a Wednesday to schedule a service visit and whoa!, there was an opening the next day. I spoke to Zack about the needed service, he answered all of my questions and the service appointment was scheduled. Zack called me several times keeping me apprised of timing and when I could pick my car up. Autobahn just continues to exceed my expectations - and three cheers to Zach and the Service Department.
Autobahn Porsche is simply the best for all service. Attention to detail and care for owners is unmatched. I highly recommend them.
Justin and Jeff have been very accommodating regarding my Taycan's long period of inactivity.
Autobahn Porsche in Fort Worth is truly world class. Our family has been buying, trading, and servicing our numerous vehicles with Autobahn for over 25 years. Bob Hall and Zoran Gutic make Autobahn Porsche the absolute Best-in-Class. I have recommended many friends and acquaintances to them. They have also been consistently very pleased and well taken care of. Autobahn Porsche truly values long term relationships. They have earned my highest recommendation. So thankful to have Autobahn in Fort Worth.
The service writers are very good at letting you know what services you need and following up with you.
Always a great experience. Never been disappointed with the way the service reps have communicated with me to find a solution to our needs. I’m always grateful they seek to minimize the total costs.
Zach Delgado was great to work with! I appreciated his attentiveness and communication style. We had an excellent experience.
Zach Delgado was very helpful and explained everything to me before the service. He also kept me up to date on the timing.
Very helpful service staff and excellent service. They don't try to oversell, but insure the car gets what it needs.
Excellent experience with the service manager and service technicians! Efficient and thorough as well as friendly!
Always fantastic service at Autobahn and Justin is simply the best Service Rep you can have. His knowledge of Porsche is unmatched!
I love how this place has the same service text each time I go in
My first two Porsches came from Park Place. This is my first from Autobahn and it will not be my last! I was well taken care of by Trenton every step of the way. This entire process took place over months and I was regularly notified of changes and updates. He was very patient with my numerous questions. I am a former franchised dealer and Autobahn took care of me the way I wanted my customers taken care of.
Every service experience I have at Autobahn is professional, timely and complete. They provide better service than any other dealership I have ever used.
Autobahn Porsche always does a great job and the guys that work there are conscientious.
very accommodating and attentive to my needs regarding both the detail as well as my need to get to and from the office on the day of service.
Very courteous and provided professional and prompt service. Nice waiting area with comfortable facilities and refreshments.
After catastrophic chassis failure due to tire blowout Andy called Porsche Connect for a tow. After a three hour wait the tow truck hadn't show up, Andy called Porsche Connect again. They put him on hold for 30 minutes and he hung up, then took matters in his own hands and called an alternate tow truck company, who showed up after 30 minutes. In the meantime, my wife had to wait in the car for 4 hours. I never expected poor service from Porsche Connect but Andy followed the situation and corrected it. This is the type of service that brings customes ...
Everything was handled as I proposed, the salesman spent time explaining the cars functions. That is all i have to say.
Excellent service! I appreciate Porsche autobahn getting my car in and serviced quickly and efficiently. Everyone from Dana making my appointment, to all of the guys at the service center did a great job! I appreciate their help!
I had my care towed there Sunday evening. I received a call from Eric first thing on Monday. The issue was still under warranty and I picked up the car at the end of the day. I don't see how things could have been better.
Autobahn always good service Great staff with attention to detail. Justin, my service coordinator, Very accommodating to my needs highly recommend
Very smooth and easy service , Shuttle ride prompt and pleasant. Service writer informed and confidence inspiring.
Service department personnel are super nice and easy to communicate with. Not having a service car when your car is kept overnight is very inconvenient but I realize the shortage of vehicles is the problem
Good quick service. Pleasant service tech. Nice waiting area. The cars in the showroom were all very much overpriced, but that’s just the way it is anymore. I was told waiting list for new 911’s was 2-3 years out so I’ll be looking for a different brand of sports car.
Great service! Appreciate the courteous staff and clean dealership.thank you for working me in with tire issue.
Very efficient dealership, clean, easy to get to, have been coming here since I moved to DFW
Autobahn remains my trusted source of information and executor for all my extensive Porsche needs.
Great service is what is expected from Autobahn. They have never let me down. They are professional and take care of the needs of their customers
They do everything right the first time. Excellent communication. Excellent customer service. Ready when they said it would be ready.
The service staff at the Autobahn Porsche in Fort Worth are second to none. They are efficient and friendly. I have been going to there for many years and the service has been always excellent. Even the service manager, Zach Walker took my Cayenne to be wash.
Service was performed timely with great communication on status updates with timely drop off and pick up.
Excellent buying experience. Very pleased with the entire process. Great communication and follow-up. White glove service!
Service was much faster than expected. As always prompt, polite and honest! Thank you, Bill Evans
Zach Walker and his service team are always nice to work with. Justin Weaver was very professional when I brought my wife's Macan in for service. Zoran Gutic, the GM, even came by and asked if I needed anything while I was waiting. Top notch Porsche dealership.
First time in since we bought car. Was what we expected; top notch and personable.
Scheduled an appointment to change the oil. Met me in the driveway to gather information. Texted me while I was sitting in the lounge to determine if I needed anything else. Talked to the advisor when I paid to determine what other maintenance was required on the care in the upcoming year. He provided me with the information I needed.
I wish to send a call out specifically to the young man who offered to wash my Boxster. following a visit for state inspection. I asked this fellow if he could polish the inside of my plastic rear window, instead. I went to the trouble of taking the car to the detail shop for the required materials, and promptly returned the car to me. Great customer service!
Everyone at Autobahn Porsche was friendly, professional, and knowledgeable. I am very happy with the service provided.
They were welcoming and customer service friendly. Attitudes were inviting. That’s a big plus for me.
Genuinely friendly service. Service reps and service manager listen to everything about my concerns. They were quick to solve problems.
Everyone at Autobahn Porsche was friendly, professional, and knowledgeable. I am very happy with the service provided.
The service was great, car was returned clean and with a smile. You should improve your loaner car fleet as there doesn't ever seem to be any available.
Very pleased with the courteous service here. They were easy to contact and set up my service, got in quickly and am happy with the quality of work.
Easy & quick scheduling, attentive, knowledgeable service. We appreciate the professionalism exhibited & look forward to completing the service needed when parts are available.
I brought the Cayenne in at 8:45 am to get the blower motor replaced. Andy checked it in, and in a little over an hour it was repaired, washed, and ready to go! Great service!
Great response to our concerns ! We appreciate everyone's help and wonderful to have the car back washed and clean.
Great service team. Very happy with the experience there. Will certainly go back when I need another service
Service appointment went as promised. Everyone was friendly and courteous. Car was returned washed and cleaned inside
The service is outstanding! The advisor are friendly and knowledgeable about the car. Very detail.
Autobahn always has a friendly greeting, exhibits professionalism and gets my car back serviced and clean when promised.
Very polite and helpful. I appreciated the thorough check on our Porsche diesel. Justin is an asset to your organization.
They do precisely what I expect. They do it well. The feedback during the service is great.
Excellent service, as always. The entire staff is friendly, helpful and knowledgeable. I can highly recommend Autobahn for both service and sales.
Justin was accommodating and answered my questions, he also scheduled my vehicle to be brought in for another issue, he did a great job in getting my vehicle in and the maintenance staff finished faster than expected. Waiting area was neat, clean and accommodating as was the snack area.
We always come in from Abilene. The service man who took care of us was very friendly and helpful. The loaner car ready and the service was well taken care of. Thank you.
This is the best dealership. I’ll always drive a Porsche because of the outstanding service department.
Thanks, Andy. I was prepared to leave the vehicle, but was told service could take place in less than 20 minutes while I waited. It took 12 minutes.
Jason is the best Thank you for caring for all of your customers and making sure everything is going well.
Absolutely love the place. Everyone is awesome! I have bought all my cars there. will never change.
Great experience The entire staff was super friendly and helpful. Andy did an amazing job
Excellent service. Andy went above and beyond to help us! I had cancelled my appt because of bad weather but decided to drive from Abilene anyway. I had multiple error messages They diagnosed a bad battery and replaced it while we waited saving us another trip to Ft Worth. That’s great customer service!
Andy is the best! He is always professional and very polite, he follows up and returns calls. Always book service with him.
Great service as always. Justin and the others met all our needs. I definitely recommend.
The entire staff at Autobahn is awesome! Thanks for all the communication and excellent service! See you on the next visit.
Very helpful and efficient. Friendly, and had a loner car for me. Car was washed when I picked it up!
Always pleasant and professional. I never worry that the work is done timely and correctly at Autobahn Porsche!
Zach Walker is always so helpful and quick to accommodate. He had our tire replaced and had us back on the road quickly.
Service was done on time and as expected. Interactions at Autobahn are always pleasant and professional. One on the main reasons I bought my Porsche at Autobahn was the service department.
Been waiting to install this recall part and you guys got it done pronto, give them all a raise!!!
Zach Walker did a tremendous job with my service appointment. He communicated with me every step of the way. He was amazing!
The service department makes the service process so easy and simple. Andy is always friendly and accommodating. Every one is professional and is great about keeping me updated.
The Porsche service department is the absolute best I’ve ever experienced! It’s one of the reasons I keep buying a Porsche. They are top notch!
Autobahn has been servicing my Porsches since 2011. Andy and the crew are all fantastic and provide excellent service. It's my "go to" place for any type of service.
Take my 2015 Cayenne S in every 10K per owners manual, this was the 190K service. Plan to repeat for the next 190K. Highly Recommend
Can't ask for more! These guys excell at service and the attention to the needs of the customer. I'm never disappointed coming here.
John Hamilton is super to work with and very professional! My second purchase. Service is outstanding as well. Many thanks to all - Enjoy your Porsche!!!
I've never had anything but a great experience with the Autobahn Porsche service department, they deliver exceptional service, standards, and customer relations every time!
Great jobs! Shane and Zoran were great to work with.